TERMS AND CONDITIONS

REFUNDS AND RETURNS POLICY

At The Gaia Tree, we want you to be 100% happy with your purchase of all products, including our crystals. Our returns policy is 30 days from the date of purchase. If your crystals or any other product does not match the item description, we will offer a full refund after we have received the product back to our store. We do not offer a refund if you merely change your mind.

 

The product must be in its original condition and original packaging when returning. Please note that we do not refund the original delivery costs or return delivery costs relating to the return of the product.

These policies are  in accordance and in addition to the Australian Consumer Law (ACL) of which you have full rights as a consumer. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

SHIPPING POLICY

Australia Shipping

Free Shipping For Orders Over $100

Standard Shipping - Allow 3-5 days delivery

$9.95 Standard Shipping

Allow 3-5 days delivery

$14.95 Express Shipping

Allow 1-2 days delivery

Rest of the World

$50.00 Standard Shipping

Allow 14 days delivery

Please note that when selecting standard shipping, the items are processed and shipped throughout Australia within 3-5 business days. Express shipping is 1-2 business days within Australia. 

Your order will have a tracking number. We will provide you with the tracking ID when your order is shipped.

 

We ensure all of your good are wrapped appropriately to avoid breakages. However, The Gaia Tree is not held accountable for any loss or damage resulting in the transit process.

We do not take responsibility in regards to ensuring delivery to your premises, e.g. wrong address or goods stolen.

Please expect DELAYS WITHIN THE CHRISTMAS PERIOD.

For any questions or comments regarding order shipping, please contact us at info@thegaiatree.shop

DISCLAIMER AND WAIVER

 

Soul guidance and email readings are for 18 years and over and you have voluntarily booked a reading with Belinda.​​

Please note that a reading is in no way a substitute for professional medical, mental health, or spiritual counselling and treatment. Belinda urges you to seek appropriate care for mind and body.

You are the creator of your own life and purpose. Intuitives encounter complex symbols, feelings, tastes, sounds, images, memories, and so on, which they then must rapidly translate into human language. Error is possible.

By participating in a reading with Belinda, you accept that she is not reading another person’s life, personality, disposition, action, or activity past, present or future. Your reading is about your thoughts, opinions and feelings and any mention of another person is never to be taken as objective truth of that person’s life, disposition, personality, or activities or actions.

Sessions are confidential and that neither you or Belinda will publish any part of the session.

Legal Rights:

By having a reading with Belinda, you agree that you, your assigns, executors, guardians and other legal counselors, or entities release Belinda Tant and her employees or anyone associated with her business, from all known or unknown claims against her as a result of any information arising out of a reading that you received from her. You waive all claims, demands, compensation, actions, that her or anyone associated with her or any other participant in the reading currently or hereafter may have for any injuries perceived or real losses you may suffer or believe to have suffered because of or during your reading with Belinda Tant.

You understand and agree that in the event that you, or anyone associated with you, bring a claim for damages against Belinda Tant and any person associated with Belinda Tant n as a result of Belinda Tant's actions, omissions and other acts, that you and/or your estate shall indemnify and hold harmless Belinda Tant and all persons associated with Belinda Tant from any and all claims, actions, and or damages, legal and otherwise, including the cost and expense of and including reasonable legal fees associated with defending such actions and claims.

You agree that you engage in this reading at your own risk.

CRYSTAL HEALING DISCLAIMER

All information about the metaphysical properties of the crystals is for reference only. They are related to how crystals have been used by different cultures today and throughout history. The Gaia Tree does not recommend or endorse the use of crystals as a substitute for conventional medical or psychological treatment and does not claim it can cure or heal medically diagnosed medical conditions. We strongly recommend that you listen to the advice of your medical professional and only use crystals as a complimentary therapy in addition to medical treatment.

The Gaia Tree is not responsible for claims nor any indirect, consequential, special, incidental or punitive damages related to the content or to any omissions or errors in the content of this site.